Updated: February 22, 2024 12:47pm

Tag Printing

This topic explains how to print price tags. You can print tags from POS documents, Inventory, Purchase Orders, Vouchers, Slips and Memos. 
Use the Options button to access options for printing tags. On POS documents and adjustment memos, the menu includes two options: Print Selected Item Tags and Print All Tags. These buttons enable users to print tags for the currently selected item in the item list, or for all items on the document. On other document types and Inventory, the menu has a single Print Tags option.

Prism Default Tag Designs
Prism comes with the following default tag designs:

Default Design Notes
Normal Basic Standard tag design
Small Basic A smaller tag design than Normal. Useful for smaller items like gloves, socks, etc.
Jewelry Basic A small tag design that is especially useful for tagging small jewelry items like rings and necklaces

Customize Tag Designs using Document Designer
You can customize the default tag designs in Document Designer. Navigate to and launch DocumentDesigner.exe (C:\Program Files (x86)\RetailPro\DocumentDesigner\). Select Merchandise Tags in the Area dropdown. In the Document dropdown, select the tag design you want to edit then click the Edit button. Make any needed changes and save the design.
Doc Designer UI. Area dropdown set to Merchandise Tags.

Configure Print Preferences for Merchandise Tags
Navigate to Admin Console - Node Preferences - Hardware - Print Preferences and select Merchandise Tags. Select options like default Printer Type and default Print Design. Save the changes.
Prism Print Preferences for Merchandise Tags

In Prism 2.3 and later, you can set a default quantity (OH Qty, Doc Qty or # Copies) for the printing of merchandise tags in Print Preferences. Previously, you could set the default number of copies for merchandise tags but there were no options for setting the default to OH Qty or Doc Qty. Enabling users to configure defaults for tag printing makes printing more efficient and helps avoid printing more or fewer tags than desired. For example, you might want Associates at POS to only print tags equal to the Doc Qty (to replace a damaged or missing tag). 
The setting in Print Preferences sets the default; however, users can change quantity at run-time, if needed. In Prism, go to Admin Console > Node Preferences > Hardware > Print Preferences. Select Merchandise Tags and navigate to the Tag Copy Defaults area.
You can set the default quantity for tag printing in the following areas: POS Transaction, Purchase Order, Transfer Order, Voucher, Inventory (Document Quantity disabled), Adjustment Memo, Slip, ASN

Option Description
On-Hand Quantity If selected, the number of tags printed for an item will be equal to the item's OH Qty in Inventory. For example, if OH Qty is 50, then 50 tags will be printed.
Document Quantity If selected, the number of tags printed for an item will be equal to the item's Doc Qty. 
Copies If selected, enter the desired number of tags. The number of tags printed for an item will be equal to the number entered in the text box.


Print tags from Inventory, Slips, Vouchers and Purchase Orders

  1. Click the Options button and select Print Tags.     
  2. Select a print design and printer.   
  3. Select an option for the quantity and print.
Option Notes
On Hand Quantity Print tags for the current OH Qty in Inventory (either for the selected item or all items on the memo).
Document Quantity (Quantity memos only) Print tags for the document quantity (Adj Qty) entered on the memo (either for the selected item or all items).
Copies Print the specified number of copies entered in the Qty Multiplier field. 

Sample Print Tags modal showing options for selecting On Hand Quantity, Document Quantity or Copies:

Options for selecting quantity of tags to print for memos

Print tags from POS and adjustment memos:
Adjustment memos and POS documents have two options for printing tags: Print Selected Item Tags and Print All Tags.  The "Print All Tags" option is especially useful for Price memos where the user wants to print new tags for all the memo items' OH Qty. 

  1. To print tags for a single item, highlight the item in the item list. To print tags for all items, you don't have to highlight an item.
  2. Click Options. Select Print Selected Item Tags to print tags for the currently selected item or select Print All Tags to print tags for all items on the document.

options button menu

3. The Print Tags modal for selecting the quantity of tags to print includes the following options:

Option Notes
On Hand Quantity Print tags for the current OH Qty in Inventory (either for the selected item or all items on the document).
Document Quantity (Quantity memos only) Print tags for the document quantity (Adj Qty) entered on the document (either for the selected item or all items).
Copies Print the specified number of copies entered in the Qty Multiplier field. 

Select a print design, printer and print.
API RPC method: printtags
When calling the back office printtags RPC method, there is a MaxTags parameter which limits the number of printed tags. By default, MaxTags is set to 5000.