Updated: October 15, 2020 9:04am

Apache Web Server

Prism is a web-based application. It uses an Apache Server to provide access to all of the back-end services. When applying certain configuration changes (e.g. turning on logging), users are required to stop the Apache service and then start it again (aka "bounce" the service). Please note that choosing the "Restart" option is not sufficient. Users must select the "Stop" option, wait for the service to stop, and then select the "Start" option.
Apache requires the use of ports 80 for http and port 443 for https.

Stop/Start Apache Required for Certain Configuration Changes
When applying certain configuration changes (e.g. turning on logging), users are required to stop the Apache service and then start it again (aka "bounce" the service). Please note that choosing the "Restart" option is not sufficient. Users must select the "Stop" option, wait for the service to stop, and then select the "Start" option.