Price Levels

You can assign multiple prices to inventory items by creating price levels. Each price level is a complete set of inventory prices. A common use of price levels is to set up different prices depending on whether the customer is a regular customer, an employee or a VIP. Another use case is to have one price level for MSRP and another price level for a discounted prices. You define price levels in Node Preferences > Merchandise > Pricing > Price Levels. When defining price levels, you can optionally select one of the price levels to be a default discount price level. Individual customers can be assigned a price level in the customer record. When the customer is entered on a transaction, the Associate will see a prompt so that any items listed use the price defined for the customer's assigned price level.
The price levels that are defined in preferences can be assigned to different types of records:

• Customers
• Subsidiaries/Stores
• Price Manager updates
• Price adjustment memos

 Sample Price Levels in Node Preferences > Merchandise > Pricing > Price Levels:

New Price Levels
Navigate to Admin Console > Node Preferences > Merchandise > Pricing > Price Levels. Click the Add button.
Enter a name for the price level (maximum six characters). Click OK.

Customer Price Levels
Users can assign a price level to a customer record.
Sample customer record, Payment tab, showing Price Level field:

When a customer with an assigned price level is entered on a transaction, a prompt is displayed so the user can change the price level for the transaction, if desired. When the customer is entered on a transaction, a prompt is displayed. Click Yes to apply the customer's assigned price level to the transaction.
Customer Price Level Prompt

Price Levels on Promotions
On Promotions, users can select one or more price levels to activate the promotion, or use a price level price as a reward.
Price Level field on Promotion Activation Details
On the Activation Details screen, click the Price Levels checkbox and then select one or more price levels. The promotion will be active on transactions that use one of the selected price levels.

"PL Price" Discount Type on Promotion Reward Details
Reward Rules specify the type of discount that the customer will receive when the validation rules are met. The available options will vary depending on the Promotion Type, but in general you can pick from discount percentage, discount amount, or specific price. For certain promotions, like BOGOs, you can instead select a Discount Type of "PL Price." When PL Price is selected as the Discount Type, the selected price level will determine the price the customer receives. Retailers can set up special discount price levels that can be referenced on promotions.
When you select PL Price as the Discount Type, the Discount Value field becomes a drop-down that displays all active price levels for the subsidiary designated on the promotion. Note: Promotions are subsidiary specific. If you change the target subsidiary for a promotion, the list of price levels will change and you will have to make a new selection.

Override Customer Price Level on Promotion
There is a setting for Promotions that enables retailers to control whether a promotion can override a customer price level. On the Promotion Activation Details screen, is an Override Customer Price Level check box.

• When this check box is selected, and a promotion is applied to items, any existing customer Price Level discount is removed and the promotion is applied to the active price level.
• If the check box is not selected, and a promotion is applied to items, if a customer with an assigned price level is added to a transaction that customer price level takes priority and overrides other changes to price, including promotions.
• If an item has a customer price level removed by a promotion and then the promotion becomes invalid (by some change to document), the customer price level is reinstated.

Change Active Price Level
By default, the price level used when listing items on documents is the price level assigned to the Subsidiary and Store. If you want to change the price level for all documents, change the Price Level assigned to the subsidiary and/or the store by editing the sub and store records.
Sample Subsidiary record showing Price Level field:

Change Item Price Level
Users can change the price level on an individual item by selecting the item and going into Item Details.
Sample Item Details showing Price Level field:

Change Transaction Price Level
You can change the price level on an individual document by going into Transaction Details. Click the Price Levels tab and select the desired price level from the drop-down. If you click the Apply to Existing Items checkbox, then the selected Price Level will be applied to any existing items on the document. If you do not click the check box, then the selected Price Level will only be applied to subsequent items placed on the transaction, not to existing items.
Transaction Details > Price Levels:

View Item Price Levels in Inventory
Click the Price/Cost tab in the item record to view a list of the item's prices at each price level. If you are using seasonal pricing, you can see the Season assigned to the price level.
Sample item price levels in inventory: