Updated: October 2, 2020 10:35am

Add Server to Enterprise

(This topic is currently under construction; check back later for updates)

This topic explains how to add a new Prism server to an existing enterprise.
Prism is typically deployed in a two- or three-tier hierarchy consisting of headquarters (HQ) at the top, an optional intermediate layer in the middle, and individual store servers at the bottom. Smaller enterprises with fewer than 50 stores can deploy Prism in a two-level hierarchy with store servers directly under the Prism HQ. If the enterprise has more than 50 stores, there must be an intermediate level of Point of Authority (POA) server between the HQ and the store servers. The POAs and store servers join the enterprise through a Technicians Toolkit process. This structured hierarchy enforces synchronization of data throughout the enterprise.
All servers other than the Prism HQ server must go through the Join-the-Enterprise process. Joining the Enterprise adds the server as a new node to an enterprise hierarchy. As part of the JTE process, the user must identify each server's POA.
Prerequisites for Joining the Enterprise
The server must have online connectivity to the POA
The user doing the configuration must know the IP addresses or FQDNs
The Prism HQ root does not have a POA and should be installed first
To add a server to the enterprise:
At the new server's POA, log in to Tech Toolkit. To launch Tech Toolkit, point the browser to: /TTK
Click the hamburger icon for the POA server and select Add Subordinate to . In the example below, the POA is the HQ server. In this case, the user can add a POA server or a store server if the total number of stores will be fewer than 50. (Enterprises with more than 50 stores require an intermediate POA level between the HQ and store servers.)
Add subordinate server to HQ
On the Identity screen, enter the new server's information.


On the Verify screen, enter the POA's information.
When the Core Resources finish loading, click the check mark.
The server is now listed under it's POA in the enterprise hierarchy.