Updated: May 30, 2023 1:24pm Release Notes

This document includes information related to the release of Prism, including:

  • Windows 10 users must launch the Proxy using the "Run as Administrator" option
  • Restart the Proxy after installing this release
  • Clear the cache before you try to log in

No technical or architectural changes for this release.

No new requirements for this release. Refer to the standard Prism system requirements listed in the Prism Getting Started Guide.


  • Genius Mini support
  • Copy/Import profiles in Connection Manager.

As part of the fix for #17657, several changes have been made to improve Prism to Prism replication performance.
As part of the fix for #17475, users at a central location can create profiles for replication and those profiles are made available to users at remote locations.


The following list outlines key issues that have been addressed with this release.

Issue ID Description Notes
EFT - Cayan    
17002 Integrate Cayan Genius Mini in Prism iOS application This version of Prism adds support for the Cayan Genius Mini on Apple iOS.
17697 Unable to take a Cayan transaction for more than $20,000 A $20,000 limit per authorization has been removed. The new hard coded limit is $214,748.36 per authorization. If the Receipt Total is higher than the limit, use partial amounts that do not exceed the maximum and use varying partial amounts or "duplicate transaction" declines will result.
Note: The above limit applies to ANY Genius transaction (Credit, Debit and Gift) OR Credit via Web transport (Web page). It does NOT apply to Gift card transactions via 'Transport', the dedicated Gift card function that does not use the Genius Device.
17562 User name not updated  in Employee tables after 1.13 upgrade Prism installation will now make best attempt to correct corrupted Employee data.  If corrupted data is found the following will occur/must be performed: 1. Corruption is repaired; 2. Sysadmin user will be reset to the default password; 3. An initialize of RP9 employees must be performed to retrieve passwords.
17779 Cannot update receipt via details using iPod    Code has been adjusted to allow updating receipt with QTY set in ‘Item Details' screen.  
17841 Adding value to central gift card with GC item does not work Code was changed to properly handle the 'AddValue' function of Centrals Gift Cards when using a 'Centrals Gift Card' type inventory item.
15411 Customer would like to have Last Date Sold, First Date Received and Last Date Received fields on the Item Details screen Last Date Sold, First Received Date, Last Received Date have been added to the Merchandise > Inventory > Item > Details > Misc tab and can be designed onto the Inventory lookup screen
Price Manager    
17740 Error when updating Price Manager markdown with large amount of data Updating a very large quantity of prices now works properly.
17719 Store Promotions incorrectly updated when broadcast from Prism POA  Code was corrected so that store promotions are broadcast from the POA correctly.
17657 Prism-to-Prism Day-to-Day replication performance enhancements Prism Day-to-Day replication has been improved by incorporating multiple processor efficiencies.  Best performance will be achieved by optimizing Server Mode for replication and specific environment in which Prism is running.
17475 Request for centralized profile creation Users can copy an existing profile, create a new profile at the desired location, and import (paste) the contents into the new profile.
17702 Remove Purge History button from all Day-to-Day screens The Day-to-Day Purge History function as been temporarily removed while this functionality is being redesigned to provide better control over purging operations.
17831 Creating large number of slips produces memory error for backoffice service Code was changed to correct the memory consumption for the Prism Backoffice service when bringing items back from item selection to the slip
17512 Grid formats for Voucher/ASN needs Desc3, Desc4 and Last Received Date Description 3, Description 4 and Last Received Date have been made available in the Voucher/ASN Grid Formats area.
17792 Vouchers: Error spreading costs "Reread method cannot be used unless model is managed by library or library is stand-alone" Spread cost now functions properly.
17856 After update Go to Former Voucher freezes the system in databases with many vouchers Code has been updated so that Former Vouchers are retrieved and sorted in a more efficient manner, eliminating the freeze.