Excluded Items from Promotions
Retailers often have items that cannot be discounted (e.g. because of agreements with the vendors). To ensure that an item is not included in a promotion, add a filter that excludes the item(s), using the "Does not Equal" operator.
When applying promotions, certain items are excluded from consideration:
| Exclusion | Description |
|---|---|
| Order Items | Order items, including fulfillment items, are not considered for promotions. |
| Return Items | Return items are not considered for promotions. Referenced returns retain any discount information from the original sale. |
| Broken Kit Items (header) | When a kit is broken, the header item is not considered for promotions. Instead, the resulting kit components are considered. |
| Package Component Items | When a package is present on a transaction, the components are not considered for promotions. |
| Gift Card Items | Gift Card purchases are not considered for promotions. Conceptually, this is a tender exchange. |
| Gift Certificate Items | Gift Certificate purchases are not considered for promotions. Conceptually, this is a tender exchange. |