Return receipt shows all tenders available

Symptom: When tendering a return receipt, all tenders are available even though only a selected few are configured for return in System Preferences > Local Preferences > Point of Sale > Tenders > Requirement.

Cause: There is a permission ?Change tender on return receipt? in Retail Pro 9 > Receipts.

If permission or override is enabled, the user belonging to that employee group will see all available tenders on a return receipt. Also, a system administrator user will see all tenders regardless of which employee group he belongs to.

Solution: Disable the permission within the employee group.

Published on Mar 18, 2014 in Store Operations, Receipts


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