Retail Pro stands with you


Dear Friends & Business Partners –

As governments, businesses, and families take proactive care to mitigate the impact of the COVID-19 situation, Retail Pro International is committed to doing our part to ensure our retailers and partners can keep operating as needed.


We are here to help

We understand these times are challenging, and our whole team is here to help.

We have adopted thoughtful and flexible measures to be especially careful to minimize health risks for our team as they continue undisrupted development and support for Retail Pro software and your teams.


Your Retail Pro resources

For any troubleshooting needs, your Retail Pro Business Partner continues to be your best resource. Rest assured that your Business Partner is also taking extra precautions to promote the well-being and safety of their teams and technicians, and yours, as they maintain support of your Retail Pro software.

The My Retail Pro user portal is always available as your self-service reference resource for documentation and training.

For any higher-level support needs, our Tech Support and Professional Services teams are here for you and your Business Partner.


We look forward to brighter days ahead when COVID-19 will be contained and conquered. Until then, our team will be here for you as needed.

Be well.



Kerry Lemos

Retail Pro International | CEO