Retail Pro Prism System Requirements
System Requirements
These recommendations for installing Retail Pro Prism are current at the time of publication; however, the availability of specific hardware and/or software requirements is subject to change without express notification from Retail Pro International, LLC. These recommendations assume Prism is the only application installed and running, (except for associated database and operating system). Additional requirements may be needed for the associated database, operating system and any ancillary software. Before installing Prism, verify your system meets at least one level (Minimum, Normal, or Ideal) of these requirements.
Operating System and Hard Disk
| Technology Area | System Requirements |
|---|---|
| Operating System |
Minimum: Windows 11 Pro |
| Processor |
Minimum: 4 Core |
| Memory (RAM) | Minimum: 8GB RAM Normal: 16GB RAM Ideal: 32GB RAM |
| Disk Space | Minimum: 1TB or greater (SSD) Normal: 2TB or greater (SSD) Ideal: 4TB or greater (SSD) |
| Display | Minimum: XGA (1024 x 768) monitor Normal: XGA (1024 x 768) touch-capable monitor Ideal: XGA (1024 x 768) touch-capable monitor |
| Backup Devices | Minimum: External HD or similar storage device Normal: DLT or DAT drive Ideal: Offsite DLT storage |
| Network Communication | Minimum: 1GB Ethernet Normal: 10GB Ethernet Ideal: 10GB Fiber |
Prism Web Client Requirements
| Technology Area | System Requirements |
|---|---|
| Browser | Browser Requirements: HTML5, CSS3, JavaScript |
| Monitor | Recommended: Touch-capable monitor |
Prism Proxy Workstation Requirements
| Technology Area | System Requirements |
|---|---|
| Peripherals |
PC compatible keyboard; mouse or other Windows compatible pointing device; OPOS compatible line display and cash drawer, bar code scanner, receipt printer, cash drawer, magnetic stripe reader (MSR) for non-EFT use, customer-facing EFT payment terminal**, EFT pin-pad, check reader (MICR), signature capture device, or line display** The payment vendor should be consulted about EFT hardware for your payment system. |
| Operating System | Windows 11 Pro |
| Processor | Intel Core i7 |
| Memory | 8GB RAM |
| Storage | 1TB (SSD) |
| Network | 1GB Ethernet |
Time Requirements for Initialization
The amount of time required to initialize Prism will depend on the size of your database, especially the size of inventory and customers. The larger the data set, the more time is required. Please set aside enough time for initialization to complete.
Last Updated: May 19, 2025 8:37am