Mitigating in-store risk and acting on customer safety perceptions during COVID-19

COVID-19 triggered a rapid, never before seen evolution in consumer attitudes and expectations towards retail.

While many consumers are ready to get back to stores, fears and concerns around safety and hygiene are at an all-time high.

Join Retail Pro International and customer experience experts TruRating for this virtual gathering on August 10th at 11am PT / 2pm ET to see:

  • First-hand data on the evolving state of consumer attitudes to both online and physical retail over the past 12 weeks
  • How retailers are leveraging retail-time customer feedback to adapt faster
  • Best practices and retailer examples for mitigating risk and measuring safety experience (SafeX) in store

Take a proactive approach to measuring customer sentiment across your channels.

Join this virtual gathering to get practical steps to help you:

  • Set the standard for safety in your in-store customer experience to encourage your customer base to shop in store
  • Maximize your opportunity with the first-mover customers who are shopping with you in person right now

In times of great acceleration, those who are able to innovate and meet the moment will be most greatly rewarded.

PS – Won’t be able to participate in this virtual gathering? Sign up now to get the recording delivered to your inbox.

 

Register Now