Images

Prism users can assign the following images:

• A single customer image
• Up to 10 item images
• Up to 10 style images

Having customer and item images available provides a variety of benefits, including improved customer service. Associates can easily see if the listed item matches the physical item being purchased by the customer.
Select an option for displaying Merchandise images (Themes & Layouts). You can select to display item images, style images, or dynamic (pulls item image if available, or style image if item image is not available). Default = None.
When listing items on transactions, double-click the image to display a carousel for viewing additional item images (if assigned to the item).

Limitations

• Supported file formats are: .bmp, .jpeg, .png

Copyright Notice
The ImageExporter.exe uses the 7-Zip tool Copyright (C) 1999-2022 by Igor Pavlov. 7-Zip is licensed under the GNU Lesser General Public License (LGPL). For more information, visit www.7-zip.org.

ImageExporter.exe
RP Prism 1.14.7 and earlier users can import customer and merchandise images assigned in RIL or Retail Pro 9 using ImageExporter.exe. (Prism 2.0 users can assign images directly in Prism).
Basic Steps
1.    Make sure you have a .zip file utility for compressing and extracting files (e.g. WinZip or 7Zip)
2.    Use the ImageExporter.exe (or V9ImageExporter.exe) tool to export images from RIL. Extract the compressed images file to the \ProgramData\RetailPro\Server\ folder. By default, images will be pulled from this folder: \ProgramData\RetailPro\Server\Images\. However, you can configure preferences to pull from a different server, if necessary.
3.    Select an option for displaying Merchandise images (Themes & Layouts).
4.    When listing items on transactions, double-click the image to display a carousel for viewing additional item images (if assigned to the item).
Limitations
•    Supported file formats are: .bmp, .jpeg, .png
•    Changes in RP Prism to images are NOT replicated back to RP9
•    The folder with the images must be named \Images\ with a capital "I".
About the ImageExporter Tool
When you install Prism DRS in 1.14.7 or earlier, the installer installs the ImageExporter.exe tool in the "…Program Files (x86)\RetailPro\ImageExporter\" folder. When you run the tool, it exports all customer, item and style images into a user-specified folder (e.g. \ProgramData\RetailPro\Server\. The unpacked images are unpacked into an \Images folder that is organized into a set of subfolders (based on SID). This enables Prism to retrieve the correct image for the customer or item.
Export Images from Prism
1.    On the Prism Server machine, navigate to the …\Program Files(x86)\Retail Pro\ImageExporter\ folder.    
2.    Double-click the ImageExporter.exe icon.    
3.    In the Output Directory field, enter the path to the folder where the exported images will be copied to.
Touch or click the ellipses to browse to the desired folder. When you are ready to export image, click the Export Images button.
4.    The images are exported to the folder specified in the Output Directory field. The Current Task area shows the progress of the export.   
5.    When export is complete, touch or click the "X" in the upper-right corner to close the V9ImageExporter.exe.
The output directory you specified will have a single compressed file.     
Compressed Images File
The ImageExporter.exe generates a compressed file in the folder you specified when running the ImageExporter.exe. You can use a compression utility such as 7zip or Winzip to decompress the images. The compressed file contains compressed versions of all the customer, item and style images exported from Retail Pro 9. Unpack the compressed file. Copy the resulting "\Images" folder to the …\ProgramData\RetailPro\Server\ folder on the Prism Server machine (see following section).
Unpack Compressed Image File
1.    Copy the compressed file to a location where it can be accessed by the RP Prism server. Extract (unzip) the compressed files.
(You should have a folder called "\Images" that has subfolders for inventory, customer and inventory style). If necessary, create the "\Images" folder manually and copy the \inventory\, \customer\, and \inventory style\ folders to it.)    
2.    Copy the resulting "\Images\" folder to the …\ProgramData\RetailPro\Server\ folder.    

Set Preferences for Images

In preferences, you can select the following preferences:

• Image Server Path
• Merchandise Images (item, style, or dynamic)

Image Server Path
To use a central image server, you must select the server and a connection must exist between your machine and the selected server (i.e. the machines must have joined the enterprise.) The default setting for the Image Server preference is None. If you are serving images locally, set the preference to None. When serving images from the POA, you would set the Image Server preference to None at the POA and then at other locations, you would select the POA from the Image Server dropdown. as needed. You can expect a decreased performance when images are stored on a different server, due to the additional network requests that must be made to the designated server.
The "Image Directory" setting in preferences determines where Prism will look for customer and item images.  The default path is "…\ProgramData\RetailPro\Server\Images\".
Navigate to Admin Console > Node Preferences > Themes and Layouts. Navigate to the Image Server field. Edit the default path for images, as needed.
Navigate to the Display Merchandise Images field. Select Item, Style, or Dynamic.
Item: Always display item images. If item image is not available, no image will be shown. Style: Always display style images, if available. If style image is not available, no image will be shown.
Dynamic: Display item image, if available, otherwise, display style image, if available.     Save the changes.

Assign item or style images
Users can assign up to 10 item and 10 style images.
To add an item or style image:
Display the item in Item Details or the style in Style Details and then click the Edit button.
Navigate to the image placeholder (it looks like a box) and double-click the placeholder.
A modal is displayed for adding/editing images. There are placeholders for 10 images.
Double-click one of the placeholders. Another modal is displayed. You can take a picture on the spot or browse to a saved image file. If a web camera is attached to the workstation, click the Take Picture button. Otherwise, click "Choose file to upload". Supported file formats are: .bmp, .jpeg, .png.



The picture is displayed in the modal.
Click Upload.

Assign customer images
Display the customer record.
Click Edit.
Navigate to the image placeholder (it looks like a silhouette) and double-click the placeholder.
A modal is displayed for adding/editing images. You can take a picture on the spot or browse to a saved image file. If a web camera is attached to the workstation, click the Take Picture button. Otherwise, click "Choose file to upload". Supported file formats are: .bmp, .jpeg, .png. The picture is displayed in the modal.
Click Upload.

Item Images at POS

1. Start a new transaction and list the item(s) being purchased.    
2. The item image is displayed on the left side of the screen. If no image is assigned to the item, the image placeholder is displayed.   
3. Double-click (or double-tap) the image to display other images (if any) for the item. Scroll to navigate through the item images. To close the dialog, click the Close button.     

Sample item image at POS:

View Item Images in Store Operations > Inventory
Users can also view item images when viewing Item Details in the Inventory area.
Sample inventory record showing item image:

Item (Merchandise) Images on Document Designs
You can include merchandise images (Item or Style) on printed receipts. The following new default receipt designs are available to facilitate the easy printing of merchandise images on receipts:

•     Receipt 40 Col - Image
•     Receipt 8x11 - Image

When a retailer who uses merchandise images prints a receipt using one of these designs, the appropriate image for the item will be printed, too. Previously, merchandise images were not available in Document Designer and therefore couldn't be included on printed receipts. When printing merchandise images, the print engine will obey the Prism preference that allows the user to choose which merchandise image to use: item images, style images, or dynamic selection.
But what if you have already put in a lot of time and effort creating your own custom receipt designs and don't want to use the default receipt designs with images? Here's how you can edit an existing receipt design:

1. Open the Receipt design. Navigate to the Item Band where you want the image to display.
2. Drag and drop the Picture object onto the Item Band. You can click the x to close the image dialog.
   
3. Select this just added picture object, go to "Events" tab and double click on "OnBeforePrint" event. It will create a stub in code and takes you to the code window where you can copy and paste the following code snippet into the area between the brackets { }.

GetImage(,,,,ItemImage);