Troubleshooting Vouchers Not Read into Purchase Clearing by the Accounting Link in Retail Pro Prism 1.14.7 and Earlier
Vouchers generated from ASNs (Advanced Shipping Notices) are not read into "Purchase Clearing" by the Accounting Link in Retail Pro Prism 1.14.7 and earlier.
The Accounting Link is configured to use "Purchase Clearing" with vouchers but some vouchers without vendor invoice data are not read in to Purchase Clearing as expected.
The cause of the problem in this case is that the Payee Code, which is the vendor code assigned to the Vendor Invoice area of the voucher, is not present on the document during the read process.
This occurs when a voucher is generated from an ASN which does not have that information passed to it in the same way a receiving voucher does when it is made conventionally through the UI.
ASNs are planning documents and consequently the fields used to finalize the AP voucher, specifically the Vendor Invoice information, are not populated. In fact, these fields are read-only on ASNs.
When generating a voucher from an ASN and you intend to have the voucher eventually treated as an AP voucher, you must assign the AP vendor to the Payee field in the Vendor Invoice area of the Voucher. *See screenshot below.
NOTE: This requirement applies to Vouchers that are generated from ASNs in Retail Pro Prism 1.14.7 and earlier, Retail Pro 9, and RIL.