Updated: October 1, 2020 9:28am

Reconcile Over/Short Amounts

This section has additional information about the process of reconciling over/short amounts. Reconciling compares the closing amounts (and non-currency media counts) entered by the user to the transaction activity for the selected time range. If the amount of currency or non-currency in the drawer does not match that of the day's activity, the amount of the variance (over/short) is displayed. Overages or shortages of less than a dollar are usually a result of minor human error. However, large or consistent discrepancies between the cash that should be present and the cash that is tracked by the system could indicate theft or lack of proper training.

 Allowable Variance Amount (Structured Reports only)
In Admin Console > Node Preferences > Reporting > X/Z-Out, you can define an Allowable Variance Amount as well as the allowable number of retry attempts. If a user reconciles the report and the over/short amount exceeds the value defined in preferences, it counts as an unsuccessful attempt. A message is displayed, showing the number of remaining recount attempts. Touch or click the Recount button to count the currency and non-currency again. When doing a recount, if the user is on the final attempt (based on the "Max Number of Attempts" preference), then a message is displayed, explaining that reconciliation will now begin. At this point, there is no option for the user to go back and edit counts. Touch or click the OK button to reconcile the report.

Reverting Reconciliation
If the "Use Blind Close" preference is NOT selected, then users can navigate back and reverse the reconciliation. If a user clicks the "Back" button after reconciliation, a confirmation message is displayed. Touch or click the Yes button to reverse reconciliation, or click No to cancel. If you click Yes, all currency counts (and verifications) will be lost.

About the Reconciliation Screen
The reconciliation screen displays the final totals for the report (after you have counted currency and verified currency types). The reconciliation screen compares the values entered by the users to the values recorded by the system. The "Sales" column shows the sales amount calculated by RP Prism. The "Close" column shows the amount entered by the user in the Z-Out report.
Z-Out finish screen

Refer to the following table for information about the columns on the Reconciliation Counts screen:

Column Description
Open  (read-only) The Open amount, if any, is displayed here.
Sales (read-only) Total sales for currency, non-currency and the total sales.
Drop (read-only) If a drop amount is specified, it is entered here.
Close (read-only) The total entered by the user.
Over/Short (read-only) The difference between the Close and Sales.