Reconcile Over/Short Amounts
Reconciling compares the closing amounts (and non-currency media counts) entered by the user to the transaction activity for the selected time range. If the amount of currency or non-currency in the drawer does not match that of the day's activity, the amount of the variance (over/short) is displayed. Small overages or shortages are usually a result of minor human error. However, large or consistent discrepancies between the cash that should be present and the cash that is tracked by the system could indicate theft or lack of proper training.
Allowable Variance Amount (Structured Reports only)
In Admin Console > Node Preferences > Reporting > X/Z-Out, you can define an Allowable Variance Amount as well as the allowable number of retry attempts. If a user reconciles the report and the over/short amount exceeds the value defined in preferences, it counts as an unsuccessful attempt. A message is displayed, showing the number of remaining recount attempts. Touch or click the Recount button to count the currency and non-currency again. When doing a recount, if the user is on the final attempt (based on the "Max Number of Attempts" preference), then a message is displayed, explaining that reconciliation will now begin. At this point, there is no option for the user to go back and edit counts. Touch or click the OK button to reconcile the report.
About the Reconciliation Step in the Drawer Close Process
The reconciliation screen displays the final totals for the report (after you have counted currency and verified currency types). The reconciliation screen compares the values entered by the users to the values recorded by the system. The "Sales" column shows the sales amount calculated by Prism. The "Close" column shows the amount entered by the user in the Z-Out report.
When all non-cash tenders have been accounted for, click the Close button on the bottom menu to close the register.
Clicking Close will reconcile the user-entered totals with the system-calculated totals.
A confirmation is displayed. Click Yes to continue.
The system compares the amounts entered by the user with the amounts calculated by the system. The Reconciliation screen displays the results.
Click the Finalize & Print button. A print dialog may or may not be displayed, depending on how print preferences are configured for Z-Out reports in Admin Console > Node Preferences > Hardware > Print Preferences: X/Z-Out.
Reconciliation Fields
| Open | Sales | Paid In/Paid Out | Drop | Close | Over/Short | |
| Currency | The amount in the drawer at the time of drawer opening. This is the amount entered in the "Open Amount" field on the Currency Count screen. | The amount of currency sales. This is the sum of each currency entered on the Currency Count screen. | The amount of any currency paid in or out via the Disbursements area of Prism |
Amount of any cash drops on the report. |
The closing amount entered by the user. This amount is compared to the sum of (Open+Sales+Paid In) - Drop | Amount of currency over or short. Sales totals recorded by system are compared to sales totals entered on the report and the result is displayed. |
| Non-Currency | There is no way to enter an open amount for non-currency tenders in Prism; therefore, this cell will always display 0.00 | The amount of non-currency sales. This is the sum of each non-currency media entered on the Non-Currency Count screen | There is no way to create a disbursement using a non-currency tender in Prism; therefore, this cell will always display 0.00. | There is no way to create a cash drop using a non-currency tender in Prism; therefore, this cell will always display 0.00. | The closing non-currency amount entered by the user. This includes the matched entries on the Non-Currency Count screen and new Non-Currency media added by the user on the report. | Amount of non-currency media over or short. |
| Total | Total open amount entered. |
Sum of the Currency and Non-Currency sales totals. |
Sum of the Currency and Non-Currency Pain In/Paid Out totals. | Total cash drop amount for the report period. | Total close amount (Currency Close + Non-Currency Close |
Total amount over or short. |
Reverting Reconciliation
If the "Use Blind Close" preference is NOT selected, then users can navigate back and reverse the reconciliation. If a user clicks the "Back" button after reconciliation, a confirmation message is displayed. Touch or click the Yes button to reverse reconciliation, or click No to cancel. If you click Yes, all currency counts (and verifications) will be lost.